"The new operating system for business"

Interesting little interview with Don Tapscott discussing his views on how Web2.0 is fundamentally changing the nature of business.

I was particularly struck by the comments: “In his view, business models and strategies must be restructured to reflect the highly ‘networked’ nature of society in the Web 2.0 age. For Tapscott, social networks are nothing less than “the new operating system for businesses”
and
“ businesses must understand and incorporate the learning and working styles of the generation that has grown up with the Internet if they are to attract the best talent.”

I couldn’t agree more with both these statements and indeed, as readers of this blog and my book will already know, have repeatedly made very similar comments over the past couple of years.

If Tapscott is right and social networks are ‘the new operating system for business’ the imperative for records management to adapt to meet this challenge seems every bit as urgent as I have been suggesting.